For people having issues with Step 4 of the upgrade (Choosing where to install the upgrade):
The following instructions will help explain in more detail.

Once you've completed Step 4, continue on to Step 5 on the previous page (Step 5)

 

Step 4 Detailed:

First of all, the install and upgrade program needs your FTP details in the top half of the screen. These are necessary gain permission to access to your server online. These will have been supplied by your web host and will be exactly what you use to access files on your hosting space's server so that you can put files on there, rename and delete them, etc. Your FTP program would use the same info.

Contact your host for these details, if you can't find them.

The field in the lower part of this installation program's dialog is asking for a specific place on your server, in the form of a folder.

For most people, you will want to use what is known as the 'root folder'(sometimes called a 'directory'). Usually, this will have a name like "public_html" or "htdocs", or "www", sometimes this is even just blank!

If you have multiple domain names linked to the same hosting account, make sure you select the folder the domain name is held in. For example: mysite.com

If you are unsure, ask your web hosting provider what to look for so that you can identify the Root Folder for a script installation program to use - they will understand and tell you how to identify it.

Either type that in, or simply click on the 'Browse' button to select it from a list of folders on your site.

If you are using this DLGuard installation program to upgrade from a previous version of the script, then the default (normal, standard) sub-directory will have been called "dlg", unless you changed it to something else originally.

Please note that in the case of upgrades, you should just choose the Root Folder and not "dlg" (or the name of the folder you originally installed DLGuard into) as the destination, or it will try to install a "dlg" inside a "dlg", which is not what you want!

 

To continue:

[Go back to standard instructions and view Step 5]